Meet Crystal! About 3 years ago, Crystal and her father needed to refinance their home as their mortgage payments kept increasing due to their adjustable interest rate. Their hope was to refinance with a low fixed interest rate to lower their monthly mortgage payments. Crystal went to bank lenders to see if she would qualify for a refinance but nothing seemed to work for her. It was a worrisome time for Crystal and her dad and they thought they would lose their home as they continued to struggle to afford the monthly mortgage payments.
All this changed after a family member, a client of ours, encouraged Crystal to get help from VCCDC.
“VCCDC made the process stress-free and guided us throughout the entire process. I am so grateful we were able to refinance our home through VCCDC because we were able to keep our home, lower our monthly mortgage payments and obtain a fixed interest rate,” says Crystal.
Fast forward to August 2020, Crystal was hired by VCCDC as their Administrative Support Clerk and has recently been promoted to a new position as Service Delivery Coordinator. She assists clients with the range of services we have to offer to future and current homeowners, “I could never have imagined I would be a part of this amazing team and am so excited to now be on this side of VCCDC assisting people who were in the same place I was.”
If you find yourself in over your head with mortgage payments, VCCDC can assist with refinancing or learning about mortgage options through Home Preservation counseling. Reach out to us today!